Warranty Policy
XPE Limited Lifetime Warranty
XPE products are covered by a limited lifetime warranty for defects in materials or workmanship under normal, intended, and properly installed use. This warranty applies to the original purchaser and is subject to the terms, exclusions, and limitations described below.
Warranty Coverage
If an XPE product is determined to have a covered defect during the warranty period, XPE may provide an appropriate remedy based on the issue, product condition, replacement availability, and other relevant factors.
- Technical assistance or troubleshooting
- Replacement parts or components
- Repair of the affected product
- Replacement of the affected product
- Another reasonable solution determined by XPE
What Is Not Covered
- Normal wear and tear
- Cosmetic damage that does not affect function
- Improper installation, maintenance, or use
- Incorrect towing setup or incompatible equipment
- Exceeding rated towing or weight capacity
- Accidents, misuse, abuse, or unauthorized modification
- Corrosion, rust, chemical exposure, or improper storage
- Damage caused by third-party products
Warranty Claims
Contact XPE Customer Support at support@xpetrailerhitch.com and provide proof of purchase, issue details, and supporting documentation.
Need Warranty Help?
Contact XPE Customer Support before returning any product or component.
Contact Support