Privacy Policy

XPE respects your privacy and is committed to protecting your personal information when you visit, use our website, purchase products, or communicate with our support team.

Last updated: April 15, 2026

Personal Information We Collect

Depending on how you interact with XPE services, we may collect information including contact details, payment information, account information, transaction information, customer communications, device information, and usage information.

How We Use Your Information

We use personal information to provide services, process orders, manage payments, fulfill shipments, support returns and exchanges, improve customer experience, communicate with customers, maintain security, prevent fraud, and comply with legal requirements.

How We Share Information

XPE may share information with Shopify, service providers, payment processors, fulfillment partners, shipping providers, business partners, and other third parties when necessary to provide and improve our services.

Relationship With Shopify

XPE uses Shopify to operate our online store. Shopify may process personal information related to your interactions with our store to provide and improve services.

Security and Retention

We take reasonable measures to protect personal information. However, no security system can guarantee complete protection. Information retention depends on business, legal, and operational requirements.

Your Privacy Rights

Depending on your location, you may have rights to access, delete, correct, transfer, or limit certain uses of your personal information.

Contact XPE

If you have questions about this Privacy Policy or your personal information, contact XPE Customer Support:

support@xpetrailerhitch.com

Need Privacy Support?

Contact XPE if you have questions regarding personal information or privacy requests.

Contact Support